• What are the containers?


    • The containers are made from 100% recycled plastic. They are constructed of heavy duty structural foam for the safety and protection of your belongings. It has a padlock-able latch, and three handles per side for easy lifting. The dimensions of the 45 gallon contatiners are: 40” x 22” x 20".

  • Are my belongings safe?


    • Your items are stored in a safe and secure storage facility.

  • How many containers will I need?


    • Most students will need 1 or 2 containers, depending on your needs.

  • How do I get a lock?


    • You can use one of our locks; or you may use one of your own. For your security, only you will have access to your belongings. You will place your lock on your container.

  • What methods of payment do you accept and when are payments due?


    •  We accept cash, and checks. You may pay at the time of service upon delivery of your storage containers.

  • Can I cancel my order?


    • Yes, notify us as soon as possible.

  • Do I pay full price if I take my belongings out early?


    • No, contracts can be pro-rated for applicable charges. Please notify us as soon as possible if you will be needing your belongings earlier than expected.

     

  • Will I have access to my belongings while in storage?


    • Access to your belongings can be arranged with advanced notice.

  • Can I store items that won’t fit into the storage containers, such as snowboards, skis, bikes, etc?


    • It doesn't have to fit into one of our storage containers. Oversized items such as skis, bikes, snowboards, and tires are stored at no cost to you when renting one or more storage containers. (please call for rates if you only wish to store oversized items(s))  We just ask that you contact us for arrangements. Please understand that while these items are stored in a secure facility, they are not locked inside of a container.

  • What if I don’t return to college as planned?


    • Please contact us as soon as possible for necessary shipping arrangements to be made.

  • What kind of Drop-Off and Pick-Up schedule is available?


    • We offer Drop-Offs and Pick-Ups On-Campus each morning and night.

  • What if I miss my scheduled Drop-Off or Pick-Up?


    • That's ok! If you missed a morning Drop-Off or Pick-Up, we will be back in the evening. If you missed an evening Drop-Off or Pick-Up, we will be back the next morning. Just please let us know you will be ready by giving us a call at 208-419-9855.

  • What if I cannot be present at my scheduled Drop-Off or Pick-Up time?


    • You can authorize someone to be there in your place, but you have to let us know of the change in advance. Please call or email us with the authorized person's name. You will need to provide your 5-digit Access Pin, so we may verify it is you that is requesting the change. This is for your own security and protection!

  • Why am I asked to provide an Access Pin?


    • It's only for your security and protection that we ask you to provide a 5-digit Access Pin at the time of signing the contract. We require that you provide your pin to change a pick-up or drop-off date or change a drop-off location and to request an authorized person to be present.


Still looking for an answer to your question?: E-mail us: service@ezstudentstorage.com